We have the results of our latest patient survey and an action plan, please go to 'Downloads' on the Links on top right-hand side of this page.
The practice is now sending appointment reminders via SMS messages. If you have changed address or mobile number click here to let us know
NEW PHONE MENUS
When you ring the usual surgery number you will now be given a menu with 6 optiions. This should help direct you to the service you require.Menu set up- All patients ringing 01525 243890 will be asked to select from the following**
2 Visits/General Enquiries
3 Prescription Queries,
4 Results (1-4pm only) message given outside these times.
5 Referrals and Letters -you can also ring a direct dial number 01525 243891 Mon -Friday 9-4.30
6 Insurance and Medical reports -you can also ring a direct dial number 01525 243898 8.30 -4.30 Mon, Tues, Thurs & Friday
**Patient will hear a recording telling where they are in the queue, this allows them to choose to hang on or try later.
We are now a training practice and there may be occasions when you will be asked if you would see medical students prior to your appointment with a GP.